Privacy Policy

Gut Friend website is owned by Gut Friend Foods, the data controller of your personal data.

We have adopted this Privacy Policy, which determines how we process the information collected by Gut Friend, and explains why we must collect certain personal data about you. Please read this Privacy Policy before using the Gut Friend website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit Gut Friend, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with our content. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration or checkout to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without revealing who you are or any information by which someone could identify you as a specific individual. If, however, you wish to use some of the website’s features, receive our newsletter, or provide other details via a form, you may provide personal data such as your email, name, city, organization, and telephone number. You can choose not to provide this, but then you may not be able to use certain features. For example, you won’t be able to receive our gut-health recipes or contact us directly. Users who are uncertain about what information is mandatory are welcome to contact us via hello@gutfriend.in.

Your rights:

As a visitor, you have the following rights related to your personal data and transparency:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making.

If you would like to exercise these rights, please contact us through the information below.

Additionally, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order for our Kimchi through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information might be transferred outside of your region, including to servers located in various secure data centers.

Links to other websites:

Our website may contain links to other websites not owned by us, such as Amazon for shopping. We are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, modification, and disclosure. However, no data transmission over the Internet or wireless network can be 100% guaranteed, though we strive for the highest safety standards.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning individual rights and your Personal Information, you may send an email to hello@gutfriend.in.